Backup Policy

SOAR strives to provide you with a quality service. Part of that service is ensuring that your website content is backed up and protected from loss.

SOAR's backup policy includes:

  • Nightly full backups of our servers
  • As needed backups prior to server and service upgrades
  • 14 consecutive days retention of backups
  • 9 month retention of 1st/15th of month backups
  • Verification of all backup files
  • Use of industry standard backup formats
  • Random backup file testing
  • Weekly manual check of backup process
  • Storage of backup files locally and on a dedicated FTP backup server
  • Optional weekly email of database backup to customers

Should you have an questions about SOAR's backup policy, please contact support@soarol.com.